Privacy Policy

  1. SCOPE
    • This website is operated by Clausius uk Ltd. (hereafter referred to as “Clausius uk”, “we”, “us” and “our”).
    • We comply with data protection legislation such as the Data Protection Act 1998. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.
    • The aim of this statement is to tell you how we will use any personal data you provide when you interact with us.
    • As a user of this website please read this statement carefully before you proceed.


    • You do not have to give us any personal data in order to use most of our website.
    • However, if you choose to contact us we will collect the following personal data from you, if provided:
      • Name;
      • Email address;
      • Address;
      • Telephone number;
      • Project/Inquiry related information


    • The information we collect allows us to:
      • Administer our website and provide customer services;
      • Communicate with you;
      • Investigate any complaints about the website;
      • Personalise your experience of the website;
      • and Gather management information to form statistical and trend analysis.
      • We may use aggregated information, so we can administer and improve our website, analyse trends and gather broad demographic information.
      • With your approval we may share your personal data with our Partners to deal with an enquiry from you, such as a request for a quote for Clausius uk goods or services or a request for a heating assessment.
      • Please contact info@clausius if you would like details of those credit reference agencies from whom we obtain and to whom we pass information about you. You have a legal right to these details.


    • We do not transfer your information outside the EEA.



    • If you provide your email address to us through our website we may contact you from time to time with information and updates about Clausius uk products and services which may be of interest to you. If you no longer wish to receive such information, please contact info@clausius uk.
    • With your consent, we may contact you with information and updates about Clausius uk products and services which may be of interest to you. If you no longer wish to receive such information, please contact


    1.  Use of Cookies on our website
      • We use cookies to collect information about your online preference. Cookies are small pieces of information sent by a web server to a web browser which allows the server to uniquely identify the browser on each page.
      • We use the following categories of cookies on our website:
        1. Category 1: Strictly Necessary Cookies
          • These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
        2. Category 2: Performance Cookies
          • These cookies collect anonymous information on how people use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
        3. Category 3: Functionality Cookies
          • These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line.
          • These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
        4. Category 4: Social Media Cookies
        5. These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. These cookies are not within our control.  Please refer to the respective privacy policies for how their cookies work.
        6. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
        7. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
        8. To find out more about cookies please visit: or see which contains further information about behavioural advertising and online privacy.
    2. Use of Web Beacons.
      • Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
  1. LINKS
    • Our site contains links to other web sites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage use to review the privacy policies of those other web sites so you can understand how they collect, use and share your information.
    • We have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.
    • In the event that the business or its assets are sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchaser’s adviser and may be passed to the new owners of the business.
    • You are entitled to see the information held about you. If you wish to do this, please contact us at We may require you to provide verification of your identity to provide a copy of the information we hold.
    • You may review, correct, update or change your personal information at any time by contacting us at
    • If you currently receive newsletters, commercial emails or other communications from Clausius uk but no longer wish to be contacted, you may opt-out by contacting
    • If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
    • If you have any questions about this policy or your personal information, please contact: (E-mail:


Last Updated: May 2018

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